Web Site Design
Browse the most recent posts.
Contact forms and web site usability
Posted on October 17, 2007 by Michael Olson in Web Site Design, Web Site Usability, Comments: 2
It’s one of the most frustrating design problems for users: you’re browsing a web site, find the information, service or product you are looking for and proceed to make contact with the company or organization through their web site’s contact page. Unfortunately, the site only has e-mail links and phone numbers listed, and you don’t want to contact them by phone.
« Older / Newer »
RSS: